Toscano After Sales
Toscano After Sales Department is dedicated to satisfy customers at any time as spare part support or maintenance at the field.
All the Toscano machines have warranty up to 2 years’ and spare part support in all around the world.
For maintenance, Toscano teams are always ready for the customer requests in the field and also remotely.
In case of the spare part need;
-We ship your order in the same day if the order is received before 14.00 (GMT+3)
–For the small-medium sized spare parts orders: shipping time can vary between 1-7 days depends on the location.
–For the big sized orders: we suggest to the customers to send them with their machine orders.
Toscano Service Trainings
Toscano provide trainings for dealers’ technical personnel in the main manufacturing facility.
Aims of the training:
– to train our dealers’ technical personnel on Toscano products, spare parts and after sales services
– to create satisfied farmers while providing optimal after sales service quality.
– to boost our dealers’ sales and their service network and encourage mutual growth.
After the trainings, your technical personnel will have Toscano authorized technician certificate and he/she will have sufficient knowledge about:
– Spare parts
– Spare part replacements
– Basic assembly
– Local paintings and other required details.
Trainings will take 5 working days and all the training, accommodation, transportation and basic personnel costs will be covered by Toscano.
Please be sure, your technical personnel will be hosted and treated as a Toscano family member during the whole training process.